At IndieCode ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website indiecode.in, use our services, or interact with our client portal.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
01
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out our contact or consultation form (name, email, phone number, project details)
- Create or log into your client portal account
- Communicate with us via email, phone, or messaging
- Subscribe to our updates or newsletters
- Enter into a service agreement or contract with us
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and referral source
- Device identifiers and screen resolution
- Cookies and similar tracking technologies
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How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project consultations
- Deliver, maintain, and improve our software development services
- Manage your client portal account and project communications
- Process payments and manage billing through secure third-party payment processors
- Send transactional emails (project updates, invoices, system notifications)
- Analyze website usage to improve user experience and performance
- Comply with legal obligations and protect against fraud
03
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our website and services (e.g., hosting, email delivery, analytics) under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data.
- With Your Consent: When you have provided explicit consent for specific sharing.
04
Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure authentication protocols for client portal access
- Regular security audits and vulnerability assessments
- Access controls limiting data access to authorized personnel only
- Secure data storage with our hosting providers (Supabase, cloud infrastructure)
Important: While we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
05
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality (e.g., session management, authentication)
- Analytics Cookies: Help us understand how visitors interact with our website to improve performance and content
- Preference Cookies: Remember your settings and preferences for future visits
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
06
Third-Party Services
We use the following third-party services that may collect data according to their own privacy policies:
- Supabase: Authentication and database services
- Web3Forms: Form submission processing
- Google Fonts: Typography delivery
- Cloudinary: Image hosting and optimization
We encourage you to review the privacy policies of these third-party services.
07
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Contact form submissions: Retained for the duration of the business relationship plus 2 years
- Client portal data: Retained for the duration of your active account and project lifecycle
- Analytics data: Aggregated and anonymized data may be retained indefinitely
08
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
- Right to Restrict Processing: Request that we limit the processing of your data
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@indiecode.in.
09
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 18, we will take steps to delete that information promptly.
10
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website and services constitutes acceptance of the updated policy.
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Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
IndieC<>de